Clear pricing for every stage of your operation
Every plan includes unlimited automations, document storage, per-customer data isolation, European billing and Spanish-language support. The Effivis products for Zendesk are detailed below.
7-day free trial · 10% of caps · Cancel anytime
For freelancers and small teams getting started with automation.
- Up to 1 users included
- Operaciones: 500 operacions
- Interacciones automatizadas: 300 interaccións
- Notificaciones: 400 notificacións
- Acciones IA: 500 solicituds
- AI agents
- WhatsApp channel
7-day free trial · 10% of caps · Cancel anytime
For SMBs and firms with a mid-sized volume of operations.
- Up to 3 users included
- Operaciones: 3,000 operacions
- Interacciones automatizadas: 1,000 interaccións
- Acciones IA: 2,000 solicituds
- Documentos: 1,200 documentos
- AI agents
- Light agents
- Audit log visible
- WhatsApp channel
- Transactional email
7-day free trial · 10% of caps · Cancel anytime
For established teams with complex ops and compliance needs.
- Up to 10 users included · extra €15/user
- Operaciones: 15,000 operacions
- Interacciones automatizadas: 2,500 interaccións
- Acciones IA: 8,000 solicituds
- Documentos: 2,500 documentos
- AI agents
- Light agents
- Audit log visible
- Audit export
- WhatsApp channel
- SMS channel
- Push notifications
- Transactional email
For enterprise groups that need compliance, SSO and SLA.
- Operaciones: unlimited
- Interacciones automatizadas: unlimited
- Notificaciones: unlimited
- Acciones IA: unlimited
- AI agents
- Light agents
- SSO (SAML / OIDC)
- Audit log visible
- Audit export
- WhatsApp channel
- SMS channel
- Push notifications
- Transactional email
Two ways to power up your Zendesk
An app published on the Zendesk Marketplace and a ticket-automation module. Their AI features use your plan's AI quota.
Zendesk Marketplace app (ZAF)
ITSM dashboard for Problems + Incidents with AI-powered related-ticket suggestions. Now live on the Zendesk Marketplace: install it in your account in one click.
AI suggestions use your plan's AI quota.
View on the Zendesk MarketplaceEffivis module
Condition→action rules on every ticket (close, tag, assign, reply, escalate) plus an AI support agent that replies or escalates to a human. DMARC and SES as rules.
Unlimited automatic actions; the AI agent uses your plan's AI quota.
- Automatic actions (close, tag, assign, reply…) don't consume AI.
- Top up your AI quota with your plan's packs.
Pricing is in pre-launch and subject to change with 30 days' notice to active customers (see Terms §6). Prices in euros (€), VAT excluded — VAT is applied at checkout based on the customer jurisdiction.
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